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Change Management

Gamma Group Consulting has created a training program called the " RESOLVE Change Management Methodology ", which provides a progression of steps with tools to aid individuals or groups who need to pursue new business opportunities or solve complex business problems.

You can learn more about the training program by scrolling down on this page, or if you would like to view a multimedia introduction to RESOLVE, just click the arrow button pointing to the right. The center button will stop the movie and the arrow button pointing left rewinds the presentation. Unless you are on a broadband connection, it will not run smoothly. An alternative is to download the program by right clicking with your mouse on this link: RESOLVE and selecting the "save target as" or "save link as" option from the pop-up menu to transfer the "intro.swf" file to your computer.

RESOLVE is available as a self-study multimedia program on CD or as facilitated training to groups. It is recommended that groups consist of project teams that are empowered to investigate a problem or an opportunity. Call our toll free number (866) 690-5100 to obtain a free demo CD of the program.

A problem is a situation that has created undesirable outcomes.

An opportunity is a situation that offers the potential of creating favorable outcomes.

Both require people to do something different to achieve positive results.

Most of us are pretty good at handling problems and opportunities that are fairly easy to understand, especially if we already have most of the information we need. However, when the situation is complex and involves a large number of people it is advisable to use a systematic approach, including organizational and communication tools, to plan and implement a change from the status quo.

The RESOLVE methodology provides a seven step process with tools to help guide an individual or a group towards changes that offer the best possibilities for obtaining positive results. The methodology begins by building the foundation of facts needed to attack a problem or opportunity in the Record, Explore, and Search steps.

	Record the problem or opportunity and corresponding goals.
	Explore origins of the problem or opportunity.
	Search for alternative resolutions.
	Organize options, decide, & plan.
	Launch resolutions & manage project.
	Validate and celebrate the results.
	Expand to additional opportunities.